The Service Desk in Room G20, Molecular Sciences Research Hub on the White City Campus is closed. It will reopen on Tuesday 16 December in the Student Hub area of the Sir Michael Uren Building.
If you are on the White City Campus and require support, please contact us by phone or via the ASK portal.
What we can help you with?
Our ICT Service Desk team can help staff, students and visitors with a wide range of issues from; connecting to Wi-Fi, resetting passwords, software installation and much more.
Contact us online via or call us on +44 (0)20 7594 9000.
If you don't have an 51³Ô¹ÏÍø email and password, e.g. you are alumni, a prospective student or external supplier, you can contact the ICT Service Desk using our . First time using ASK? .
Our ICT Service Desk team can help staff, students and visitors with a wide range of IT issues. You can contact us in person, online via or call us on +44 (0)20 7594 9000.
Find out more about getting in touch below.
Ways to contact us
In person
Get in-person support by visiting us Monday-Friday at:
South Kensington - Level 1, Abdus Salam Library, 08.30-17.30
White City - Level 1, The MediaWorks, 09.00-17.00 (for colleagues working there)
Silwood Park - Hamilton Building, Main Entrance, 12.30-13.30
Hammersmith - Library, Commonwealth Building, 09.00-16.30 (Mondays and Thursdays)
We are closed on university closure days.
ASK Customer Portal (External login)
If you don't have an 51³Ô¹ÏÍø email and password, e.g. you are alumni, a prospective student or external supplier, you can contact the ICT Service Desk using our .
First time using ASK? .
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