Here are some FAQs about passkeys when working or travelling abroad.

PAsskeys when travelling abroad

Can I set up MF or Passkeys in China?

Please visit the .

Does MFA work in my country?

The MFA service we are using is provided by Microsoft - so if Office365 (email, teams, SharePoint etc.) is available in your country, so should the authentication service.

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MFA does work in China, however, there are some limitations if you are using the Android App as not all Google Services are available in China. See Passkey and device compatibility FAQs

I'm currently abroad, will I be charged to use passkeys or MFA authentication?

We advise everyone to use Passkeys within the Microsoft Authenticator App (Download from or ). You may be charged to use mobile data whilst roaming – please check with your provider.

If roaming data charges apply, you can use one of the rotating passwords within the application to verify yourself. There will be no charge associated with this.

More FAQs

What devices and passkey types can I use?

Find out more details about what devices and operating systems can be set up with a passkey, and the types of passkeys available for you to use, including types of hardware keys.

FAQs on devices and passkey types

51³Ô¹ÏÍø’s Passkey rollout FAQs

Find out what a passkey is and why 51³Ô¹ÏÍø is rolling out passkeys.

Passkeys rollout FAQs

How to setup and use your passkey

Find out how to set up and use your passkey. This covers everything from installing passkeys using the MS Authenticator app, Windows, Macs or using a hardware key as an alternative method.

FAQs for setting up your passkey

Security and privacy

Get answers to questions about security and your privacy when using passkeys. These FAQs covers where your biometric data gets stored.

Security and privacy FAQs

HoDs, Line Managers and Passkey Champions FAQs

If you are a Passkey Champion or you are promoting Passkeys to your department, we have created these FAQs to help support you, from checking adoption rates to following up with anyone who hasn't set up a Passkey.

FAQs about championing passkeys

Support and further guidance