The Enterprise Operations team is pivotal in improving core support for the Enterprise Division, including business analytics and administration.
Enterprise Operations consists of the following teams:
Leadership and executive support
This team in the Enterprise Division provides essential strategic direction, administrative support, ensuring smooth operations and efficient service delivery across teams.
Administration
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Alistair McDermott
What can I help with?
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Oversees strategic direction and governance of operations
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Leads cross-functional initiatives
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Focuses on long-term capability building and policy development
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Vicky Kilcoyne
What can I help with?
- Provide strategic and operational leadership
- Lead and develop high-performing teams
- Oversee major strategic initiatives and commercial ventures
- Drive operational excellence and service quality
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Ivona Ryan
What can I help with?
- Administration team and admin projects/initiatives’ delivery
- General administration, best practice & optimisation ​â¶Ä‹
- All things Lexonis (competency-based Talent Management System)
- Casual and contingent workers set up
- HR, TeamSeer, finance, ICT queries and advice
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Iwona Przychodzen
What can I help with?
- PA support to Alex Elkins, Co-Director Enterprise (Partnerships) and Julia Zanghieri, Director of 51³Ô¹ÏÍø Business Partners
- HR, TeamSeer Administrator and Telecoms Rep
- Casual and contingent workers set up
- Finance, ICT queries and advice
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Alison Dexter
What can I help with?
- PA support to Alistair McDermott, Research & Enterprise Operations Officer, support to Emma Toumi, Associate Director of Intellectual Property Strategy, and Vicky Kilcoyne, Associate Director (Commercial Development)
- Admin support to EO team
- H&S across Enterprise
- ICT and Telecom rep, TeamSeer Administrator
- Finance, ICT queries and advice
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Dina Daley
What can I help with?
- PA support to Manish Patel, Associate Director - NHS Technology Transfer and Laura Guida, Associate Director - Commercialisation Support
- Admin support to RIMO, Legal, NHS TT, Spinouts and Commercialisation Support teams
- HR and TeamSeer, finance queries, Egencia travel, telecom orders
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Nicola Duckham
What can I help with?
- EA support to Marika Reay, Cross Faculty Director (Commercialisation) and Jo Clark Cross Faculty Director (Partnerships)
- Cross-faculty and external stakeholders general admin support
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Eunice Anderson
What can I help with?
- General admin support for Partnerships and Commercialisation teams
- HR and Telecoms Rep
- Casual and Contingent workers set up
- Finance, ICT queries and advice
Major projects
Commercial development
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Anshu Bansal
Intellectual Property Strategy
The 51³Ô¹ÏÍø Intellectual Property Strategy team advises on managing, protecting, and optimizing intellectual property to maximize impact and commercial opportunities.
Intellectual Property Strategy
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Dr Emma Toumi
What can I help with?
- Specialist knowledge in IP
- NSI Act and Export Controls for contracts
- Guidance on IP Policy
- Clearance of Student IP
- Inventor assignments of pre-loved IP
- Knowledge Exchange Concordat
- Secondary commercial use of data
- IP training
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Catherine Kibirige
What can I help with?
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Compliance with UK Government Research Security Regulations
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Export Control Licensing
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National Security Investment Notifications
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51³Ô¹ÏÍø Reward to Inventors Scheme
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Distribution of Commercialisation Revenue to Researchers
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Transfer of Non-Commercialised IP to Inventors Pursuing Independent Commercialisation
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Due diligence on Student IP Disclosures
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IP Clearance Letters
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Marketing Operations
The Marketing Operations team drives operational excellence through marketing technology, project management, and approaches. The team work closely with marketing and communications colleagues across Enterprise and 51³Ô¹ÏÍø to foster collaboration and streamline processes.
Marketing Operations
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Jo Johnson
What can I help with?
- Marketing operations team and approaches for Enterprise
- Marketing technology platforms
- How to manage your audience data, including targeting and lead management
- Marketing insights and engagement data
- Developing and managing Enterprise websites
- Enterprise Marketing and Communications working group
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Dr David Silverman
What can I help with?
- Publicising your work
- Ideas for new content
- Copywriting and copy-editing (speeches and web pages)
- Commissioning freelance content (writers, designers, photographers and illustrators)
- Guidance on communicating effectively
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Owen Cheshire
What can I help with?
- CRM support
- Website support
- Marketing technology stack
- Audience engagement and experience
- Data-driven marketing
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Cheryl Naidu
What can I help with?
- Project management approaches
- Project management platform support
- Major project planning, communication and delivery, including events
- Stakeholder liaison and collaboration
Operational Excellence
The Operational Excellence team captures and disseminates key insights for data-driven decision-making based on robust data, optimised and maximised systems, processes and operations across the Enterprise.​
Operational Excellence
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Amardeep Singh Gainda
What can I help with?
- Improve processes – Streamline workflows and remove inefficiencies.
- Lead transformation – Deliver change projects to modernise ways of working.
- Provide insights – Use data and analytics to support smarter decisions.
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Dr Mary Sarcina
What I can help with?
- Lead business analytics – Build a best-practice team to support College strategic objectives.
- Shape data strategy – Align business goals with measurable KPIs and performance scorecards.
- Deliver reporting – Produce statutory, annual, and internal reports with accuracy and clarity.
- Advance data culture – Promote maturity by embedding data as a core organisational asset.
- Visualise insights – Create dashboards and impactful data visualisations.
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Priyanka Tanwar
What I can help with?
- Manage data – Collate, validate, and secure robust datasets including patents and spinouts.
- Deliver reporting – Prepare internal/external reports and respond to FOI requests.
- Visualise activity – Design dashboards to showcase Enterprise performance.
- Maintain portfolios – Oversee 51³Ô¹ÏÍø’s licences, spinouts, and patent portfolio.
- Analyse trends – Conduct benchmarking to identify opportunities for improvement
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Simon Herriott
What can I help with?
- Own and optimise systems – Manage Salesforce, Power Apps, DocuSign and digital platforms.
- Drive process excellence – Lead process mapping, engineering, and automation initiatives.
- Enable transformation – Support digital adoption and change management across the division.
- Safeguard compliance – Act as GDPR lead ensuring systems meet regulatory requirements.
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Adam Bury
What can I help with?
- Administer SharePoint – Oversee site collection access and permissions.
- Maintain SOPs – Publish and manage new and updated Enterprise procedures.
- Improve workflows – Support development of efficient work process improvements.